•In most cases, a 24-hour advance notice is required when canceling or rescheduling an individual appointment or float therapy session. Couples appointments require a 48-hour advance notice. This allows us to accommodate your changes and other clients’ needs.
•If you are unable to give us the minimum individual 24-hour or couples 48-hour advance notice, however, you are able to provide some notice prior to your appointment, you will only be charged 50% of the amount of what would have been your treatment fee at our discretion.
This charge may be automatically deducted from the outstanding balance of an existing pre-paid package or gift certificate. If you do not currently have a credit balance, the treatment fee must be paid in full prior to your next appointment.
•Please contact us via phone to provide notice if you need to cancel, reschedule, modify, reduce or extend your appointment. If we are closed or unable to answer the phone, please leave a voicemail regarding your appointment needs at 706-894-9374.
•If you do not provide notice and fail to show up for the appointment, you are considered a “no show, no call”. Please see policy below.